The Department of Technology and Information (DTI) is the state's central IT organization, chartered to deliver core services to other state organizations and exercise governance over the technology direction and investments of the state. DTI provides innovative enterprise services enabling other organizations to effectively fulfill their missions. Balancing these objectives requires strong collaborative bonds between the DTI and the customer and a mutual commitment to success.

DTI processes nearly 1,921,200 emails daily for state organizations.

Virtual Servers average just 27% of the energy used by traditional servers.

The State firewall handles an average of 1,500 events per second.

DTI stores over 1.3 petabytes of data.

The DTI Enterprise Voice System includes over 4,000 Voice-Over-IP telephones.

In 1997 the State’s connection to the Internet was 1.2Mbps. Today it is 1.2Gbps.

99% of all Delaware state employees successfully completed annual cyber security training.

State agencies that provide critical services have completed a Continuity of Operations Plan.


 

Employee Testimonials


I can only attribute my continued excitement and success here to the culture of DTI."

"My first day of work at DTI approximately 10 years ago, I remember driving into the parking lot and being so excited to be working for the State Information Technology Department. Upon reflection today, I still feel that way! I gave up a merit position in another department in State Government to work for DTI. I have never regretted my decision. DTI's policy of continuing education has benefitted me tremendously. I have received 3 industry certifications and a Bachelor's Degree in Information Resource Management from Wilmington University.


I can only attribute my continued excitement and success here to the culture of DTI."

Sandee Alexander (Disaster Recovery)
The constant challenge of always learning, the chance to contribute to making things better, and the opportunity to work with the best IT talent in the state!"

"I've invested 16 years of my work life at DTI and have seen a lot of changes in that time! As with any job there are ups and downs but the one thing that has remained a constant is the diversity and the talent of the people that work here. Every day presents new challenges and there is satisfaction in seeing the team consistently address each obstacle and technology change.


Keeping things operational, being proactive, putting out fires, looking for ways to save money and time, investing in the lives of others…these are the things that I've seen over time and these are the things that make the job interesting every day! What's in it for me? The constant challenge of always learning, the chance to contribute to making things better, and the opportunity to work with the best IT talent in the state!"

Dorothy Kope (Customer Engagement)
I am privileged to work with people who are not only experts in what they do, but at the same time understanding of my need as a worker and as a mother as well.

"When I was working at other state agencies, I always run to DTI for help. The staff in various sections I have dealt with have always been very knowledgeable and helpful.


Now that I work at DTI, I am privileged to work with people who are not only experts in what they do, but at the same time understanding of my need as a worker and as a mother as well. When you work at DTI, you will never feel alone. There will always be someone to help you."

Anna Isip (Service Desk)